All stories submitted to the Care Opinion Canada website are read by our team before before publication, to ensure they meet our moderation policy.
If a story is approved for publication by the Care Opinion Canada team within office hours it will be published immediately. Stories approved out of office hours will be published on the next working day.
If you have set an alert relevant to the story, you will be alerted by email on publication.
Stories from certain providers go through an advanced moderation process.
Stories that raise concerns about safeguarding have their own safeguarding process.