Welcome to Care Opinion Canada!
Brought to Canada by Imagine Citizens Network, the Care Opinion platform is an award-winning, non-profit feedback platform for health and social care originating in the UK. Since 2005, they have pioneered an innovative approach to hearing and learning from people’s experiences of the health and care services they rely on.
This mature and values-based service has gained a national and international reputation and is now used in five countries; England, Scotland, Northern Ireland, Australia, and now, Care Opinion Canada has launched in Alberta! All around the globe, people are learning about the positive impacts online feedback can create, for patients, service users, caregivers, and staff
In the UK we work with 600 health and social care organisations, and are visited by 160,000 users per month.
Our mission is to provide an online platform so:
- people can share honest feedback easily and without fear
- stories are directed to wherever they can help make a difference
- everyone can see how and where services are listening and changing in response to their feedback
Care Opinion Canada can make a difference in a wide variety of organizations, including:
- Primary, continuing, and acute care sectors
- Primary Care Networks
- Community and mental health providers
- Health and social care partnerships
- Family practice
- Regulatory boards
- Universities training health professionals
- Research teams
For example:
- Read a blog by Jason Leitch, Clinical Director, Healthcare & Quality Improvement, Scottish Government 'Reflections from the Velodrome' [United Kingdom Website]
- Listen to Hayley Peters, chief nurse at Taunton and Somerset NHS Trust, as she explains how Care Opinion makes a difference in her trust. [United Kingdom website]
Care Opinion Canada can innovate quickly and in response to the developing challenges for all the organizations that we work with.
Browse through the pages in this section to find out how Care Opinion Canada can support you with your feedback strategy in the fast-developing world of health and care services. In particular, find out how Care Opinion Canada offers value both in cost and time, offering efficient ways for a range of staff to engage with public feedback.
Whether or not your organization or team already subscribes to Care Opinion Canada, we hope to inspire you with the possibilities of public online feedback.
If your service is based anywhere in Alberta and you are interested in finding out more about a subscription, then email the address below, and we will direct you to the right member of the Care Opinion Canada team. subscribing@careopinion.ca