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Imagine Citizens Network and the Care Opinion Canada program are all about connection, collaboration and change.
Care Opinion Canada enables patients to share their experiences of healthcare services, and helps facilitate dialogue between patient and health services.
The Care Opinion Canada website is an easy, cost effective and efficient tool for hearing from people using local services.
Care Opinion Canada gives busy staff access to relevant real-time feedback
Stories are most useful when they get to the right staff. With Care Opinion Canada, your staff will be notified about feedback that is relevant to them. This is all automated, simple to use and in real time.
Your patients can see how you listen and act on feedback
The Care Opinion Canada website makes it easy for feedback to be transparent and accountable. Use the website to manage your reputation, as Care Opinion Canada is the place where everyone can see whether your organisation is listening and improving. Publicly show that your staff are listening to and engaging with feedback, and show when you make a change.
We will work with you to ensure that the information you get through the Care Opinion Canada website integrates with any of your existing feedback mechanisms.
Use Care Opinion Canada in your local conversations about care
Being public isn’t just about transparency. It’s what allows the stories on the Care Opinion Canada website to be used by anyone who can help make care better. Lots of people want to help – and lots of people can help.
We’re built for sharing. Make the most of your local partnerships, with a joined up approach to getting impact from feedback.
General Practice - Frequently asked questions
The Care Opinion Canada platform also works for general practice, Please reach out to us for an overview of some of the benefits of using Care Opinion Canada.