You may be a member of one or more subscriptions.
The things you can do on the Care Opinion Canada website are determined by your active subscription. Only one subscription can be active at a time, so if you have more than one subscription, you can change the one you want to work in at any time.
Each subscription has:
- a scope: this sets out which stories are "within" your subscription
- a term: this sets out the level and time period of the subscription
If your subscription has a current term, you can make use of it. If the term has expired, or not yet started, then you won't be able to use the subscription.
Usually, organizations renew their subscription before the current term expires.
To see full details of your subscription(s), select the active subscription name below your name in the drawer.
Subscription scope
Your subscription scope defines the stories "within" your subscription: stories you can respond to, be alerted about, report on, and so on.
Bear in mind these are not only your stories. Some may be be within the scope of other staff in other organizations too.
To see how your subscription scope is defined, select your active subscription name to see the details on your subscription page.
If you think your scope might be set incorrectly, let us know.
Features and Levels
Care Opinion Canada provides a wide range of built-in features to subscribers, such as alerting, reporting, data visualizations and so on.
Your access to these features, and the number of staff who can use them, depends on the level of your active subscription.
To see your current subscription level, term, and range of features available, select your subscription name in the drawer to go to your subscription(s) page.
Your current subscription information will look something like this:
