"Differing Opinions at Imaging Services"

About: Calgary Women's Imaging Center Mayfair Diagnostics-Mayfair Place

(as the patient),

My primary care physician ordered an ultrasound for a cyst on my thyroid gland. I had the ultrasound at Mayfair diagnostics and based on the results, a needle biopsy was recommended. I booked an appointment with CDC to conduct the biopsy as this is a procedure Mayfair does not do. The technician at CDC, indicated that the original technician at Mayfair, had not graded the cyst properly, and as a result, there was no need for a biopsy. I was confused by this conclusion and requested to speak with the radiologist. I was pleased that she was willing to speak with me. She explained their decision and answered all my questions. I appreciated her accessibility; however, I was still concerned by the difference in opinions, and the stated lesser capability of the other technician. I thought that this was an odd explanation to provide and left me with a feeling of uncertainty. Who was correct in their assessment? This experience highlighted the importance of asking questions and following up. I am grateful that I have an excellent primary care physician and will follow up with them regarding this.

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Responses

Response from Moderator, Care Opinion Canada 3 weeks ago
Submitted on 2025-03-12 at 9:45 AM
Published on Care Opinion Canada at 9:45 AM


Thank you for choosing to share your experience about your recent ultrasound and difference in diagnostic outcome.

To have an impact in health care, we work to notify all health service providers when a story about their location has been shared with Care Opinion Canada. The provider in your story is not currently active on Care Opinion, so we will be reaching out by email to ask them if they would like to reply. We are not always able to receive a response from a service provider.

Care Opinion Canada gives patients a voice. Your feedback helps improve care for you, your family, & all Albertans.

Regards,

The Moderation Team

at Care Opinion Canada

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